FAQ’s

In most cases we will need to make small alterations such as placing a small hole on your benchtop (which will not be visible) in order for the tubing that connects our purifier to your mains. Please see diagram below

No. You will need to have a water pressure of 0.1 – 0.4 MPa. Most houses and office spaces are within this range. If you do not have this water pressure, then a small water pump can be installed to ensure correct operation of the AVIDO water purifier.
You can use a pressure gauge to do this. If you do not have access, we would be happy to send one of our technicians to test this prior to installation.
Filter replacement will take you less than 30 seconds to replace, and you can easily do this without the need for a technician. Please view our video to see how easy it is to achieve this.
Avido Water Purifiers should not be used with unfit for human consumption water supplies, that may contain high levels of bacterial and chemical contaminants.
The Plus Sediment & Carbon Block Composite Filter has a lifecycle of 6 months or 2500 Litres of water The Ultrafiltration membrane filtration (UF), has a lifecycle of 10 months or 3000 Litres.